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Venue Opens at 11:15am
End time is Approx 9:40pm

YOUR FESTIVAL PASS MUST BE WORN AT ALL TIMES
LINE UP AND SET TIMES ARE SUBJECT TO CHANGE
ALL ATTENDEES WILL BE SEARCHED ON ENTRY
(REFUSAL WILL RESULT IN ENTRY TO THE FESTIVAL DENIED)
EVENT WILL TAKE PLACE RAIN OR SHINE
(Event may be cancelled or postponed due to extreme weather conditions)
NO PASS OUTS, ONE WAY DOOR
NO ENTRY AT THE GATES WILL BE PERMITTED TO ANYONE INTOXICATED
YOU MAY BE REMOVED FROM THE EVENT IF YOU ARE FOUND TO BE INTOXICATED INSIDE THE PREMISES

ALLOWED

Good Vibes
Blankets (small)
Binoculars
Cameras (No proffesional cameras, without detachable lens)
Chapstick and lip balm
Sealed / Unopened cigarettes and lighters
E-Cigs and vape pens (single use only)
Ear plugs
Empty plastic drink bottles
Eye drops
Fanny packs and hip bags
GoPros
Gum
Hand sanitizer and baby wipes
Hats
Bags (no bigger than A4)

Not Allowed

Aerosol Products
Air Horns
Audio Recording devices
AVPs or MOD for liquid refills for E-Cigs
Bicycles, skates, scooters or skateboards
Chain wallets
Detachable lens cameras or tripods
Drones or remote control aircraft or toys
Drugs or drug paraphernalia or marijuana
Fireworks or explosives
Flags, Flyers, samples or promotional items
Food
Gang patches or regalia
Glass or metal water containers
Guns or ammunition or tasers
Hoverboards or Segways
Instruments
Kites or laterns
Knives, weapons or sharp objects
Laser Pointers
Pets or other animals
Sharpies, markers or paint
Stuffed animals
Tarps, Tents, umbrellas or gazebo’s
Toy guns, water guns or sling shots
Video Cameras
Alcohol or Illicit Drugs

Any Liquids - Empty Water Bottles are able to be refilled inside the Event


Glass, Cans or Metal Containers
Weapons of Any Kind
Fireworks or Explosives
Studded Clothing and Accessories
Commercial Food, Eskies and Picnic Baskets


Furniture including Folding Chairs, Tents, Gazebos or Inflatable Structures


Umbrellas, Poles, Sticks, Banners or Signs etc.
Balls, Sporting Equipment, Bicycles, Skateboards etc.
Musical Instruments including Air Horns, Megaphones, Drums etc
Professional Camera or Video Recording Equipment.
Animals – Except for Authorised Guide / Companion Animals

Will you be posting set times in advance?
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Yes. Set times will be posted on our Facebook page and the website days before the festival. Set times will also be posted in the festival guide.

What’s the best time to arrive?
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Early! Plan your arrival time well ahead of the artist you want to see. Please be prepared for any delays on the roads or at the gates.

What time does the venue open?
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Venue Doors Open and 11am & event finishes 10pm


What forms of identification (ID) can be accepted as evidence of age by licensed venues?
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A proof of age card (for example, Photo Identification Card or Australia Post Keypass identity card)

Australian driver licence or learner permit

Foreign driver licence

Passport (from any country)

Other recognised proof of age cards.

The ID document must be current and include a photo of the person and their date of birth.

- Unfortunately a copy of any of these, is not valid ID.

Do you have a map of the festival?
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This will be posted closer to the event.

Can my band play at One Love?
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We’ll contact you if interested, thanks!

Can I use passes or wristbands or the One Love name to promote my business?
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No, this is reserved for sponosrs only. Please visit our contact us page and select "General Inquiries" if you would like to become a sponsor

Can I pass out flyers or promotional material inside or outside the venue?
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No.

Where do I buy tickets?
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From our website Wednesday 7pm AEST Wednesday 11th September

What if I brought my tickets online and haven’t received them?
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Please email admin@patoentertainment.co.nz for all ticketing queries

Do I need to print my tickets out?
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Your ticket can be printed or if you want to save trees, you can show your ticket on your smartphone.

Simply screenshot the ticket and turn your brightness up when it is time to scan the tickets at the gate.

Can I get a refund or transfer my ticket?
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All sales are final and tickets are non-refundable.

Can I buy tickets off an unauthorized seller?
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We don’t recommend it as we have no way of verifying the ticket’s authenticity. If it doesn’t scan you won’t be let in, only purchase your ticket of authorised ticket sellers via our website.

Can I buy tickets at the gate when I arrive at the Festival?
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Yes, but to avoid disappointment we encourage you to purchase in advance as the event could sell out prior.

Will there be One Love merchandise or festival items to purchase?
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Yes, there will a variety of merchandise on sale at the One Love marketplace

Will there be a bar?
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Yes, a licenced bar will operate during the festival.

What is the One Love marketplace?
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Our marketplace is a hub of food, merchandise, amusement rides and other vendors selling their products.

Can I purchase food?
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Yes, there will be a variety of food vendors operating throughout the festival.

Can I buy from the marketplace using cash or eftpos?
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Neither! We operate using WAYVER, a RFID cashless wristband payment system

SEAN PAUL

SHAGGY

TOOTS AND THE MAYTALS

FIJI - GEORGE VEIKOSO

NESIAN MYSTIK

SONS OF ZION

1814

THIRD WORLD

LION REZZ

PAUA