Set times will be made public closer to the 2025 event date.

Yes. GA & VIP ticket holders can bring their own standard fold-up camping chairs or low-level fold-up beach chairs.

There will be a dedicated area in the VIP section for the BYO seating. The space in this area is limited and access will be on a first-in, first-served basis. Please be mindful of others around you.

Weather conditions forced us to move things around for health and safety reasons in 2024 and we have plans in place to avoid disruption to this area in 2025. The BYO seated section will be well signposted.

Yes. We received a lot of positive feedback about having the two stages after introducing this in 2024. This also provides more opportunity for up-and-coming artists to be able to perform at Aotearoa’s ultimate reggae festival and be part of the event as a performer.

For safety reasons, footwear is to be worn at all times. The following are strictly prohibited:

• Gang patches.
• Gang paraphernalia.
• Visible gang-related tattoos, including facial tattoos.
• Dressing in head-to-toe gang colours.

Entry will be refused to anyone arriving with any of the above

The one-day entry ticket can be used on either Saturday OR Sunday, but it can only be used once.

We have a one-way policy at One Love festival; once you are in, you are in to stay, so please ensure you have everything you need for your day. If you leave the festival site, you will not be allowed to re-enter.

Yes. More information about the availability of these will be shared later in the year.

Please note that should online tickets sellout before that, hardcopy tickets will not be available.

No. You have two options to use your official One Love tickets:

• Print out the emailed ticket/s sent to your email address.
• Display your tickets on your smartphone. If you decide to scan your phone rather than bring a printed copy with you to the event, doing the following will make the process easier:
  Turn the brightness up to full on your phone when getting ready to scan these for entry.Have a clean and clear phone screen. Make sure your phone screen is not cracked and has been cleaned. Download your ticket to your phone or screenshot your ticket to your phone well before arriving at the Timeless Summer Tour.

Festival Management and its representatives reserve the right to request One Love attendees to present any clothing, bags, and other carried items for searching, including being subject to a pat-down security search and/or a scanner search before entering the venue. If you refuse to present any of the requested items for searching, you will be denied entry.

When you arrive at the entry gates to One Love, and you have your ticket scanned, you will have a Wayver wristband put on your wrist. The wristband has a chip in it where you load credit on to it and this is what you will use to purchase any products at the festival - there will be top-up stations all around the festival, you give Wayver money (or Eftpos) and they transfer the credit onto your wristband. You will be charged a small, one-off fee for the wristband.

Alternatively, you can top-up prior to One Love festival getting underway. More information about this date and time will be available closer to the time of the festival.

• Umbrellas/other sun/rain shelters.
• Gang patches and Gang paraphernalia.
• Visible gang-related tattoos, including facial tattoos.
• Dressing in head-to-toe gang colours.
• Bags larger than (A3) 400mm x 300mm x 300mm.
• Video cameras and recording devices (this does not include mobile phones). Professional cameras, or any camera with a lens larger than a standard watch face (not exceeding 4cm in diameter).
• Selfie sticks, GoPros, and drones.
• Banners with poles.
• ●Pads or tablets.
• Cans or glass of any kind, including perfume and cologne bottles.
• Strictly NO alcohol or illicit drugs.
• Food and drinks, including takeaways.
• Metal utensils and containers, cutlery, etc.YES
• Chilly bins/Eskies/coolers.
• Dangerous goods.
• Fireworks, flares, lasers, or flashlights.
• Knives, Tasers, Mace, Chains, Spurs, or Studded Jewellery.
• Offensive weapons including but not limited to, any object that may be used as a projectile such as glow sticks, balls, containers, and similar items.
• Air horns and loud hailers.
• Furniture chairs or stools.
• Skateboards, rollerblades, bicycles, or scooters.
• Unauthorised promotional, marketing, or advertising.Animals (excluding service dogs such as guide dogs and police or emergency service dogs).
• Any other item deemed by One Love to be illegal, dangerous, or a nuisance to yourself or others.
• Disorderly behaviour.
• Each venue will also have its own list of prohibited items, which can usually be found on the venue’s website.

Please note: Prohibited items will be confiscated and will not be returned. If in doubt, leave it at home. Management and the promoter take no responsibility for confiscated items.

• Small personal cameras and camera phones.
• Empty reusable bottle (up to 750ml) to use at the free water stations.
• Disability assistance dogs.
• Good vibes.

To ensure illicit or potentially dangerous substances are not brought onto the site under the guise of legitimate medical needs, the following measures are to be enforced.

• Give advanced notice to One Love management and crew if this medication is vital to your health and well-being.
• Ensure medicine is in its original container with a dispensary sticker and issued in the name of the ticket holder.
• Bring a copy of the prescription or a letter of explanation from a registered medical practitioner.
• Ensure the quantity carried is the minimal required for duration.
• Be prepared to be challenged at the gate or in the festival but do not seek to conceal medication.
• Be aware that One Love management reserves the right to refuse access to the patrons carrying substances that cannot be confirmed as being a bona fide prescription medication. In such instances, gate staff may require that medicines be surrendered at the gate or returned to a vehicle

If you are interested in becoming a vendor at One Love 2025, please fill out this Application form

No. This is reserved for sponsors only.

If you are interested in becoming a sponsor, please email media@timelessgroup.co.nz

One Love complies with the Liquor Licensing Authority rules, prohibits the serving of alcohol to intoxicated or under-aged persons and has a strict no drugs policy.

• You cannot bring your own alcohol into One Love.
• There will be zero tolerance for intoxication.
• Those who arrive at the gates intoxicated will be refused entry into the event, and patrons who become intoxicated will be escorted from the venue.
• Intoxicated persons who are apprehended with alcohol will be escorted from the premises.
• A strict 'no drugs' policy applies. Illicit drugs are prohibited and will be confiscated on discovery.
• Any persons apprehended with drugs in their possession will be escorted from the premises.
• Incidents involving alcohol or drugs will be referred to NZ Police as required.